
Page Title
AmberFlux Business Process Video Assistant
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Description:
AmberFlux Business Process Video Assistant is designed to help organizations capture, store, and share internal knowledge through live video sessions. This app allows users to initiate a live meeting instantly and automatically record the session for future reference. Each session is intended to demonstrate or explain a business process, such as submitting leave requests, onboarding procedures, or handling internal tools.
Once a meeting is completed, the recording and its associated transcript are stored and indexed in a secure knowledge repository. Other employees can later explore this repository by asking questions or selecting a business process. The app intelligently identifies and plays the most relevant video clip along with subtitles, providing a quick, self-service way to learn how internal workflows operate.
Key Features & Workflow:
1. Instant Meeting Creation
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Users can initiate a live meeting instantly by clicking the "Start Zoom Meeting" button.
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User log in using their personal Zoom credentials.
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The meeting automatically checks for required permissions via the Zoom App Marketplace. Once permissions are granted, the session starts immediately and is recorded automatically—no manual setup needed.
2. Automated Recording & Transcription
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Once the meeting ends, the session recording and a text transcript (subtitles) are automatically generated and stored in zoom cloud.
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This content represents a business process explained in real time by the host.
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Adding the App
Step-by-Step Installation Guide
Prerequisites
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Active Zoom account with meeting hosting privileges
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Admin permissions for your Zoom organization (for organization-wide installation)
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Internet connection for app marketplace access
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Installation Steps
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Access Zoom App Marketplace
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Open your web browser and navigate to https://marketplace.zoom.us
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Sign in with your Zoom account credentials
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Find AmberFlux Business Process Video Assistant
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Use the search bar to find "AmberFlux Business Process Video Assistant"
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Click on the app from the search results
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Install the App
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Click the "Install" button on the app page
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Review the requested permissions:
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Access to start and manage meetings
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Permission to record meetings automatically
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Access to meeting transcripts and recordings
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Ability to store content in your organization's knowledge base
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Click "Allow" to grant the necessary permissions
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Complete Setup
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You will be redirected to the AmberFlux setup page
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Configure your organization's knowledge repository settings
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Set user access permissions for who can create and access recorded content
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Click "Complete Setup" to finish installation
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Verify Installation
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Return to your Zoom client or web portal
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Look for the AmberFlux app in your installed apps section
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The "Start Business Process Recording" button should now be available in your meeting interface
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Troubleshooting Installation Issues
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Problem: App not appearing after installation
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Solution: Refresh your Zoom client or log out and back in. Wait up to 10 minutes for the app to sync.
Problem: Permission errors during installation
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Solution: Ensure you have admin privileges or contact your Zoom administrator to install organization-wide apps.
Problem: Setup page not loading
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Solution: Check your internet connection and disable browser ad blockers. Try using an incognito/private browsing window.
Problem: "Start Business Process Recording" button missing
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Solution: Verify the app is enabled in your Zoom settings under Apps > Manage > Installed Apps.
For additional troubleshooting support, contact our support team at servicesupport@amberflux.com
Usage
Creating Business Process Videos
Prerequisites for Recording
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AmberFlux app successfully installed and authorized
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Zoom account with recording permissions enabled
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Clear understanding of the business process you want to document
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Quiet environment for optimal audio quality
Starting a Recording Session
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Initiate Meeting
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Open the app and click "Start Zoom Meeting".
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The meeting will start with automatic recording enabled
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You'll see a recording indicator showing the session is being captured
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Record Your Process
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Demonstrate the business process step-by-step
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Speak clearly and explain each action as you perform it
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Use screen sharing if demonstrating software processes
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Keep sessions focused (recommended 5-15 minutes per process)
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End the Session
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Click "End Meeting" when your demonstration is complete
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The recording will automatically process and be added to your zoom cloud.
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Processing typically takes 2-5 minutes depending on video length
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Removing the App
Before You Remove AmberFlux
Important Considerations
Data Retention: All recorded business process videos and transcripts stored in your AmberFlux knowledge repository will be permanently deleted after a specified period of time.
For Individual Users
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Access Your Apps
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Sign in to your Zoom account at https://zoom.us
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Navigate to "Settings" > "Apps" > "Installed Apps"
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Locate AmberFlux
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Find "AmberFlux Business Process Video Assistant" in your installed apps list
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Click on the app name to open its settings
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Remove the App
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Click "Uninstall" or "Remove" button
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Confirm the removal when prompted
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Click "Yes, Remove App" to complete the process
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For Organization Administrators
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Access Admin Dashboard
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Sign in to your Zoom Admin Console
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Navigate to "App Management" > "Installed Apps"
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Remove Organization-Wide Installation
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Find AmberFlux in the installed apps list
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Click "Manage" next to the app
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Select "Uninstall for Organization"
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Confirm the removal for all users
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What Happens After Removal
Immediate Effects
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The AmberFlux app interface will be removed from all user accounts
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New business process recordings cannot be created
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Search functionality for existing content will be disabled
Need Help?
If you encounter issues during the removal process or have questions about data handling, contact our support team:
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Email: servicesupport@amberflux.com
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Contact Support: https://www.amberflux.com/contact-us
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Additional Resources
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Contact Support: https://www.amberflux.com/contact-us
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Privacy Policy: https://www.amberflux.com/amberflux-privacy-policy
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Terms of Service: https://www.amberflux.com/service-terms