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Page Title

AmberFlux Business Process Video Assistant

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Description:

AmberFlux Business Process Video Assistant is designed to help organizations capture, store, and share internal knowledge through live video sessions. This app allows users to initiate a live meeting instantly and automatically record the session for future reference. Each session is intended to demonstrate or explain a business process, such as submitting leave requests, onboarding procedures, or handling internal tools.

 

Once a meeting is completed, the recording and its associated transcript are stored and indexed in a secure knowledge repository. Other employees can later explore this repository by asking questions or selecting a business process. The app intelligently identifies and plays the most relevant video clip along with subtitles, providing a quick, self-service way to learn how internal workflows operate.

 

Key Features & Workflow:

1. Instant Meeting Creation

  • Users can initiate a live meeting instantly by clicking the "Start Zoom Meeting" button.

  • User log in using their personal Zoom credentials.

  • The meeting automatically checks for required permissions via the Zoom App Marketplace. Once permissions are granted, the session starts immediately and is recorded automatically—no manual setup needed.

 

2. Automated Recording & Transcription

  • Once the meeting ends, the session recording and a text transcript (subtitles) are automatically generated and stored in zoom cloud.

  • This content represents a business process explained in real time by the host.

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Adding the App

 

Step-by-Step Installation Guide

Prerequisites

  • Active Zoom account with meeting hosting privileges

  • Admin permissions for your Zoom organization (for organization-wide installation)

  • Internet connection for app marketplace access

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Installation Steps

  1. Access Zoom App Marketplace

  2. Find AmberFlux Business Process Video Assistant

    • Use the search bar to find "AmberFlux Business Process Video Assistant"

    • Click on the app from the search results

  3. Install the App

    • Click the "Install" button on the app page

    • Review the requested permissions:

      • Access to start and manage meetings

      • Permission to record meetings automatically

      • Access to meeting transcripts and recordings

      • Ability to store content in your organization's knowledge base

    • Click "Allow" to grant the necessary permissions

  4. Complete Setup

    • You will be redirected to the AmberFlux setup page

    • Configure your organization's knowledge repository settings

    • Set user access permissions for who can create and access recorded content

    • Click "Complete Setup" to finish installation

  5. Verify Installation

    • Return to your Zoom client or web portal

    • Look for the AmberFlux app in your installed apps section

    • The "Start Business Process Recording" button should now be available in your meeting interface

 

Troubleshooting Installation Issues

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Problem: App not appearing after installation

  • Solution: Refresh your Zoom client or log out and back in. Wait up to 10 minutes for the app to sync.

Problem: Permission errors during installation

  • Solution: Ensure you have admin privileges or contact your Zoom administrator to install organization-wide apps.

Problem: Setup page not loading

  • Solution: Check your internet connection and disable browser ad blockers. Try using an incognito/private browsing window.

Problem: "Start Business Process Recording" button missing

  • Solution: Verify the app is enabled in your Zoom settings under Apps > Manage > Installed Apps.

For additional troubleshooting support, contact our support team at  servicesupport@amberflux.com 

 

 

Usage

 

Creating Business Process Videos

Prerequisites for Recording

  • AmberFlux app successfully installed and authorized

  • Zoom account with recording permissions enabled

  • Clear understanding of the business process you want to document

  • Quiet environment for optimal audio quality

 

Starting a Recording Session

  1. Initiate Meeting

    • Open the app and click "Start Zoom Meeting".

    • The meeting will start with automatic recording enabled

    • You'll see a recording indicator showing the session is being captured

  2. Record Your Process

    • Demonstrate the business process step-by-step

    • Speak clearly and explain each action as you perform it

    • Use screen sharing if demonstrating software processes

    • Keep sessions focused (recommended 5-15 minutes per process)

  3. End the Session

    • Click "End Meeting" when your demonstration is complete

    • The recording will automatically process and be added to your zoom cloud.

    • Processing typically takes 2-5 minutes depending on video length

 

 

 

Removing the App

 

Before You Remove AmberFlux

Important Considerations

Data Retention: All recorded business process videos and transcripts stored in your AmberFlux knowledge repository will be permanently deleted after a specified period of time.

 

For Individual Users

  1. Access Your Apps

    • Sign in to your Zoom account at https://zoom.us

    • Navigate to "Settings" > "Apps" > "Installed Apps"

  2. Locate AmberFlux

    • Find "AmberFlux Business Process Video Assistant" in your installed apps list

    • Click on the app name to open its settings

  3. Remove the App

    • Click "Uninstall" or "Remove" button

    • Confirm the removal when prompted

    • Click "Yes, Remove App" to complete the process

 

For Organization Administrators

  1. Access Admin Dashboard

    • Sign in to your Zoom Admin Console

    • Navigate to "App Management" > "Installed Apps"

  2. Remove Organization-Wide Installation

    • Find AmberFlux in the installed apps list

    • Click "Manage" next to the app

    • Select "Uninstall for Organization"

    • Confirm the removal for all users

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What Happens After Removal

Immediate Effects

  • The AmberFlux app interface will be removed from all user accounts

  • New business process recordings cannot be created

  • Search functionality for existing content will be disabled


 

Need Help?

If you encounter issues during the removal process or have questions about data handling, contact our support team:

 

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Additional Resources

©  AmberFlux EdgeAI Inc., Amber Flux Pvt. Ltd., AmberFlux EdgeAI Pvt Ltd.

Pictures courtesy : www.pixabay.com & canva

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