Page Title

AmberFlux Business Process Video Assistant

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Description:

AmberFlux Business Process Video Assistant is designed to help organizations capture, store, and share internal knowledge through live video sessions. This app allows users to initiate a live meeting instantly and automatically record the session for future reference. Each session is intended to demonstrate or explain a business process, such as submitting leave requests, onboarding procedures, or handling internal tools.

 

Once a meeting is completed, the recording and its associated transcript are stored and indexed in a secure knowledge repository. Other employees can later explore this repository by asking questions or selecting a business process. The app intelligently identifies and plays the most relevant video clip along with subtitles, providing a quick, self-service way to learn how internal workflows operate.

 

Key Features & Workflow:

1. Instant Meeting Creation

• Users can initiate a live meeting instantly by clicking the "Start Zoom Meeting" button.

• User log in using their personal Zoom credentials.

• The meeting automatically checks for required permissions via the Zoom App Marketplace. Once permissions are granted, the session starts immediately and is recorded automatically—no manual setup needed.

 

2. Automated Recording & Transcription

• Once the meeting ends, the session recording and a text transcript (subtitles) are automatically generated and stored in zoom cloud.

• This content represents a business process explained in real time by the host.

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Adding the App

 

Step-by-Step Installation Guide

Prerequisites

• Active Zoom account with meeting hosting privileges

• Admin permissions for your Zoom organization (for organization-wide installation)

• Internet connection for app marketplace access

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Installation Steps

1. Access Zoom App Marketplace

   • Open your web browser and navigate to https://marketplace.zoom.us

   • Sign in with your Zoom account credentials

2. Find AmberFlux Business Process Video Assistant

   • Use the search bar to find "AmberFlux Business Process Video Assistant"

   • Click on the app from the search results

3. Install the App

   • Click the "Install" button on the app page

   • Review the requested permissions:

     • Access to start and manage meetings

     • Permission to record meetings automatically

     • Access to meeting transcripts and recordings

     • Ability to store content in your organization's knowledge base

   • Click "Allow" to grant the necessary permissions

4. Complete Setup

   • You will be redirected to the AmberFlux setup page

   • Configure your organization's knowledge repository settings

   • Set user access permissions for who can create and access recorded content

   • Click "Complete Setup" to finish installation

5. Verify Installation

   • Return to your Zoom client or web portal

   • Look for the AmberFlux app in your installed apps section

   • The "Start Business Process Recording" button should now be available in your meeting interface

 

Troubleshooting Installation Issues

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Problem: App not appearing after installation

• Solution: Refresh your Zoom client or log out and back in. Wait up to 10 minutes for the app to sync.

Problem: Permission errors during installation

• Solution: Ensure you have admin privileges or contact your Zoom administrator to install organization-wide apps.

Problem: Setup page not loading

• Solution: Check your internet connection and disable browser ad blockers. Try using an incognito/private browsing window.

Problem: "Start Business Process Recording" button missing

• Solution: Verify the app is enabled in your Zoom settings under Apps > Manage > Installed Apps.

For additional troubleshooting support, contact our support team at  servicesupport@amberflux.com 

 

 

Usage

 

Creating Business Process Videos

Prerequisites for Recording

• AmberFlux app successfully installed and authorized

• Zoom account with recording permissions enabled

• Clear understanding of the business process you want to document

• Quiet environment for optimal audio quality

 

Starting a Recording Session

1. Initiate Meeting

   • Open the app and click "Start Zoom Meeting".

   • The meeting will start with automatic recording enabled

   • You'll see a recording indicator showing the session is being captured

2. Record Your Process

   • Demonstrate the business process step-by-step

   • Speak clearly and explain each action as you perform it

   • Use screen sharing if demonstrating software processes

   • Keep sessions focused (recommended 5-15 minutes per process)

3. End the Session

   • Click "End Meeting" when your demonstration is complete

   • The recording will automatically process and be added to your zoom cloud.

   • Processing typically takes 2-5 minutes depending on video length

 

 

 

Removing the App

 

Before You Remove AmberFlux

Important Considerations

Data Retention: All recorded business process videos and transcripts stored in your AmberFlux knowledge repository will be permanently deleted after a specified period of time.

 

For Individual Users

1. Access Your Apps

   • Sign in to your Zoom account at https://zoom.us

   • Navigate to "Settings" > "Apps" > "Installed Apps"

2. Locate AmberFlux

   • Find "AmberFlux Business Process Video Assistant" in your installed apps list

   • Click on the app name to open its settings

3. Remove the App

   • Click "Uninstall" or "Remove" button

   • Confirm the removal when prompted

   • Click "Yes, Remove App" to complete the process

 

For Organization Administrators

1. Access Admin Dashboard

   • Sign in to your Zoom Admin Console

   • Navigate to "App Management" > "Installed Apps"

2. Remove Organization-Wide Installation

   • Find AmberFlux in the installed apps list

   • Click "Manage" next to the app

   • Select "Uninstall for Organization"

   • Confirm the removal for all users

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What Happens After Removal

Immediate Effects

• The AmberFlux app interface will be removed from all user accounts

• New business process recordings cannot be created

• Search functionality for existing content will be disabled

 

Need Help?

If you encounter issues during the removal process or have questions about data handling, contact our support team:

• Email: servicesupport@amberflux.com

• Contact Support: https://www.amberflux.com/contact-us

 

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Additional Resources

• Contact Support: https://www.amberflux.com/contact-us

• Privacy Policy: https://www.amberflux.com/amberflux-privacy-policy

• Terms of Service: https://www.amberflux.com/service-terms